Technology Assistance

How to Reset Your Password

Students can reset, unlock or change their network/Google password at anytime. Follow the instructions provided. First, the student must enroll into the SSRPM Password Management System by clicking on this link: https://ssrpm.southwindsorschools.org/  Once enrolled, the student can reset their password anytime, anywhere with internet access. The student can also change or reset their password on any Chromebook. To reset on a Chromebook - log out, select Apps at the bottom left corner and then Password Manager. This connects directly to the SSRPM system. If a password is reset, the student must update the Wi-Fi settings on their phone by selecting SW Wi-Fi and forget this network. For questions, please contact the Media Center staff.

Chromebook Information

Insurance

9th Grade and New Students: South Windsor High School provides all students with a Chromebook device. Parents/guardians must either purchase insurance or waive insurance. The annual insurance cost is $33 (check payable to SWPS).  Please print and sign this Chromebook Insurance Form. Place insurance form and check in an envelope and drop off at the SWHS Main Office. The student will be contacted when the device is ready for pick up. 10th - 12th Grade Returning Students: 10th, 11th and 12th graders MUST renew insurance annuallyInsurance cost is $33 (check payable to SWPS). Please print and sign the Chromebook Insurance Form Please place insurance form and check in an envelope and bring to the SWHS Main Office. 
For additional Chromebook information, please click
here.

Device issues: not working, broken, damaged or stolen

Please go to the Media Center for ALL Chromebook assistance.

Not working properly: Please provide specific details of issue. A loaner will be provided. If the student has insurance, the device will be fixed at no cost. Student will be contacted by the Main Office when the item is fixed.

Broken device or charger
:
Please provide specific details of issue (screen shots/photos work well). A loaner will be issued. Student will be contacted by the Main Office when the item is fixed.

Damaged device or charger: It's ok, accidents happen... and if you have insurance, you are covered. Please provide all details of the accident for the insurance claim (time, date and description of incident). A loaner will be issued. Student will be contacted by the Main Office when the item is fixed or replaced. 

Stolen device or charger: Please see Officer White to file a police report. A loaner cannot be issued until a case number and report is filed.

Lost charger:
 Insurance will not cover lost items. Replacement cost for a charger is $50. Cash or checks payable to SWPS. Please place check in an envelope labeled with student's name and bring to the SWHS Main Office. The student will be contacted when the charger is ready for pick up.

How to Migrate Content From Your School Google Apps Account

When preparing to leave South Windsor Public Schools, you can take all or some of the work you have produced or stored Google Apps with you. Shortly after leaving South Windsor, your account will be removed and any work not taken will no longer be accessible. There are two ways to take your work out of Google, please click on this link for instructions.